Consumer health data privacy policy

Consumer health data we collect, and why

• From Apple Health, with your permission: workouts, sleep, heart rate, heart rate variability, resting heart rate, VO2 max, weight, body fat, lean body mass, energy, running and cycling measures, height, date of birth and sex; and only if you switch them on, wrist temperature and breathing rate, State of Mind and mindful minutes, and period days. To plan your training and recovery and to write your morning brief. State of Mind, mindful minutes and period days never leave your iPhone.
• What you log or tell the coach: meals and meal photos, water, coffee, weights, workouts, how you feel, pain or illness, and chat messages. To coach you, estimate meals and adjust your plan.
• Whether a chat used the safety path for pain, eating or a red flag. To keep safety replies free of charge.

Most of it stays on your iPhone and Apple Watch. It reaches our server only when you turn on cloud help, for that request only, or when you turn on Backup, which keeps a copy of your log (without photos or raw Health records) on your account until you turn it off.

Where it comes from

From you, and from Apple Health on your iPhone when you allow it.

Consumer health data we share, and with whom

Only when you turn on cloud help: a meal photo or description, chat messages and photos, and a summary of your health and training numbers, for one request at a time. Only when you turn on Backup: your logged meals (without photos), workouts, check-ins, coach chat and notes, kept on your account to restore to you. We share it with these categories of third parties, which process it for us: a cloud hosting provider (Supabase) and an AI provider (Anthropic). We have no affiliates that receive it. We do not sell consumer health data.

Collection across apps and websites

No third party collects consumer health data about you over time or across apps or websites through Stwong.

Your rights, and how to use them

You can confirm whether we collect, share or sell your consumer health data; see it and the list of third parties we share it with, with their contact details; delete it; and withdraw your consent. Use Export everything and Delete account and data in the app, change cloud help in You, AI and privacy, or email support@qltech.co.za. We answer within 45 days. If we refuse, reply to ask us to reconsider (an appeal); if we still refuse, you can contact your state attorney general.

Changes

When this policy changes in a way that matters, we show a notice in the app and update the effective date above.